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Archive for the 'News and Reviews' Category

This looks cool – has anyone tried them? -> Fisheye, macro and wide angle lenses for your iPhone.

I just read about them on this site http://photojojo.com/store/awesomeness/cell-phone-lenses/

I’m thinking of buying it, as it looks quite fun, but I’m not sure…

Posted via email from Kathy’s posterous

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King.com brings moms on stage to talk about why they love social games

For the third year now, King.com has featured a live focus group on stage at the Casual Connect conference in Seattle. This year, Managing Director, Owais Farooqui invited a group of avid mom gamers to discuss why they play, what motivates them, and what they’re looking for when it comes to the hot space of social games. Check out the presentation here.

Posted via email from Kathy’s posterous

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Please vote at SXSW for the “TV Networks Extending Interactivity for Fans” panel

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Image by Theresa Thompson via Flickr

One of my fave peeps is Owais Farooqui, North America Managing Director of King.com.  He’s smart, nice and belly-achingly funny (no joke – he even appeared at the famous Laugh Factory in LA).

Owais is hoping to lead a panel at SXSW 2011, but he needs your vote in order to make it happen.

The panel he’s proposed will explore how TV networks are keeping fans engaged between episodes and seasons with quality online games that extend the show’s brand and interactivity – taking TV entertainment to the next level.

Panelists are voted in by popular demand so we’re really hoping you might take 1 minute and 43 seconds to complete these 2 steps:

Step 1 – create a SXSW account by clicking here:

Step 2 – vote for the ‘TV Networks Extending Interactivity for Fans’ panel by clicking here:

Voting ends on Friday, August 27, thus if you could help us out between now and then, we’d be forever in your debt (well, okay, maybe not forever, but at least for 1 minute and 43 seconds).

Owais is a great speaker and won’t let you down.  Please vote for him as Your Next American Idol (oops, wrong show).

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You’re invited to the opening reception of TumbleCloud Projects: 4 Artists. I’m one of the 4 artists!

I’m very fortunate and honored to be included in TumbleCloud’s first Artist Project featuring the works Brian Andreas, known for his Story People series of illustrations and poetry; Carole Austin and her multidimensional box sculptures; Farrol Mertes’ moving photography; and me.  A portion of the proceeds from any sales of the show will go to Architecture for Humanity’s Lulan Artisans Project, a locally driven social venture that creates an alliance of textile designers and gifted artisans in Southeast Asia to produce luxurious hand-woven fabrics. By providing economic opportunity, the Lulan Artisans Projects helps preserve hand-weaving in Asia while creating environmentally sustainable fabrics.

The reception is open from 4pm – 8pm on Tuesday, July 13th at the Tumblecloud office.  I’ll be there from 6pm – 8pm.

Posted via email from Kathy’s posterous

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Overheard: Impatient guy to stressed waitress as he storms out “That’s what Yelp is for.” I disagree

 

Technology has empowered us with the ability to broadcast ourselves far and wide. We can be like Ashton Kutcher and collect a fanbase on Twitter, we can be like Peter Bratt’s film La Mission that has an active fan page announcing the next screening, or we can be the next Tom Colicchio and judge our local restaurants and name our own Top Chef.

I love the variety of voices and personalities I can discover through social media. Most are very positive, constructive and, well, social. But it really irks me when social media is used to be anti-social.

Case in point – I was sitting in a restaurant last week where a lone waitress was managing our section and doubling as the sole bartender. A rush of people came in and suddenly she was completely overwhelmed, scurrying at full speed to accommodate the thirsty and hungry diners. Consequently, we all had to be a bit patient – but it certainly wasn’t her fault as she was clearly doing her best.

Then, in comes a machismo guy towing along his partner. He plops down in a seat and announces he wants some drinks. The waitress sprints to the bar to fulfill his request and queues up his order after the others that are waiting. Another waiter pops by and offers menus. Dude guy refuses. Then dude guy gets frustrated waiting for 5 minutes and makes a scene. “Forget about my order!,” he barks. The waitress flushes with embarrassment and apologizes sincerely for the delay. He pushes away from the table, grabs the girlfriend, and storms out. With his back to the restaurant, he loudly declares “That’s what Yelp is for.”

Coward.

This really peeved me. Is this guy such a techno-bully that he has to resort to social sites to air his grievances when they could surely have been immediately addressed in person?

I agree there are times when establishments deserve public criticism by the community at large (hello, BP). But I do hope the behavior I witnessed in the restaurant is something that won’t give a voice to those who only know how to yell.

Posted via web from Kathy’s posterous

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Using Social Media to Grow Your Business (or open a restaurant, like @chefscotthoward ‘s Brick & Bottle

Last night we went to the opening of Brick & Bottle in Corte Madera. The restaurant employed various means to let the public know when their doors would open, including old school measures like hanging a banner outside of the premises with a countdown to the opening day, as well as new school tactics like a Facebook fan page, Twitter account from the owner/chef @chefscotthoward and email blasts from lifestyle/fashion mavens such as Thrillist.  The restaurant was completely packed, with a constant stream of locals, VIPs and foodies curious to see, taste and explore the new Marin hot spot.

In addition to social media controlled by the restaurant, they’ve also benefitted by the public voice, courtesy of services such as DeHood, Yelp, Foursquare, and others.

It was also gratifying to see the chef personally meet and greet customers while keeping an eye over the open kitchen.  While technology-enabled social media tools are helping businesses take control of their brand on connected devices, it’s important to deliver on the “last mile” which is extending the care and attention allocated on your online social media to simply being social… in person.

Here are 12 reasons compiled by MyVenturePad to use social media:

Twelve reasons to use social media to help grow your business:

1. Own your brand’s social presence: If you don’t create official channels online, it’s only a matter of time before your fans do it for you and create their own profiles and communities around your brand. It’s important to claim your brand name across all the major social media platforms. Here are two sites that will help you do this:

  • KnowEm: KnowEm has the highest number of sites (over 350) available for checking username availability. Simply by entering your desired username, you’ll be able to find out instantly if it’s still available. KnowEm also offers paid plans, from just signing up and registering you at 150 sites, to a full-featured plan which also fills in all profile details, complete with pictures, at 100 to 300 different networking sites.
  • namechk: Covering 72 major social networking sites, namechk is simple, fast, and easy to use. If your desired username or vanity URL is still available, you simply click through each one to claim it. If your brand isn’t consistent across the Web, namechk can help you by determining which usernames are still available on a number of the most popular sites.

2. Look like you “get it”: Your target audience is becoming more shrewd about leveraging social media sites as an integral part of their daily lives. If you want to appear relevant and in-step with the latest advances in technology, your potential customers will want to see you on these sites as well. If you don’t have a presence, you appear as if you’re not very savvy.

3. Brand recognition: You need to go where your customers are, and they are increasingly spending a great deal of time on social networking sites. Using social media enables your company to reach a huge number of potential customers. Getting your name out there is incredibly important — studies suggest that people need to hear a company’s name at least seven times before they trust and respect it enough to become a customer.

4. Take your message directly to consumers: Social media tools enable you to directly engage consumers in conversation. Be sure to build trust by adding value to the community consistently over time.

5. Increase your search engine rankings: Social media profiles (especially those on Twitter, Facebook, and LinkedIn) frequently rank highly with major search engines. Creating keyword-rich profiles around your brand name can help generate traffic for your both your social-networking sites and your company’s Web site.

6. SEO benefits: Many social media bookmarking sites use NOFOLLOW tags that limit the outbound link value of posts made on their sites, but there are still many leading sites that allow DOFOLLOW tags — including Friendfeed, Digg, and Mixx. You can also benefit from posting to bookmarking sites that use NOFOLLOW tags if people read your posts and link back to your Web site.

7. Social media content is now integrated with search results: Search engines like Google and Bing are increasingly indexing and ranking posts and other information from social networks. Videos from popular sites like YouTube can also be optimized for indexing by the major search engines.

8. Brand monitoring: Having a social media presence gives you a better understanding of what current and potential customers are saying about your products and services. If you actively monitor social conversations, you have the opportunity to correct false or inaccurate information about your brand and address negative comments before they take on a life of their own.

9. Generate site traffic: You can create additional traffic if you regularly post updates on social networks that link back to your Web site. Social media bookmarking tools like Digg, Reddit, and Stumbleupon can also generate additional traffic to your site if you create frequent articles and blog posts.

10. Find new customers through your friends: You shouldn’t neglect your personal social media accounts as potential avenues to promote the activities of your business. Posting regular updates relating to your business and activities can remind your friends about what your company does and influence them to use your services or make referrals.

11. Find new customers through your company profile: Your company profile is a great opportunity for you to post regular updates on your activities and about important news and trends in your industry. This will attract the attention of new customers interested in your industry and increase your reputation as an expert in your field. It’s important to post regularly if you want to increase your followers or fans and convert them to potential leads.

12. Niche marketing: Social media enables you to reach very specific subsets of people based on their personal preferences and interests. You can create unique social media profiles to target these audiences or create strategies based on addressing individual interests.

Posted via web from Kathy’s posterous

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Location Location Location(-based services) – it’s all about the neighborhood

I recently went to my local sushi restaurant and was compelled to “check in” via Foursquare. While location-based services such as Foursquare and Gowalla are igniting big cities across America, it’s a rare occasion to see anyone else “checked in” to a location spot here in Marin (just north of San Francisco).  On this evening though, I did see that another Foursquare member had checked in a few minutes before me, and as I looked at his profile picture, I was able to spot him sitting at the sushi bar. That was kinda cool.

The game of “checking in” is a fun way to promote your whereabouts and snoop on what your friends are doing, but the flurry of location-based services have yet to deliver real value on my local community and surroundings. With DeHood, the game has fundamentally changed.

Imagine preparing for a run at “The Dish” near Palo Alto, a scenic area of rolling grassy hills and oak trees.  You pull up DeHood, click “Reports” and see members reporting that a mountain lion has been spotted and the area has consequently been closed. In the “Shouts” tab, members are lamenting the wintery weather we’re experiencing in the Bay Area and adding comments to posts.  And in the “places” tab, I discover there are so many more businesses around me than I ever knew, as the content in DeHood is pre-populated from local directory services and with one click, I can call any of them from my mobile phone.

Another nice feature is “Shop” which aggregates deals from local and chain stores in my neighborhood. In fact, I just discovered Peet’s is offering $200 off an espresso machine – I can see the image of the machine, share the offer with others, check out the profile of the person who discovered/input the offer, and more.

There are times when it’s fun to know that my friends in London or NY or Tacoma might be checking in to In ‘N Out Burger, but it’s tangibly relevant for me to know what’s happening in my city, neighborhood, or street on a daily basis.

Location, location, location is not only important in real estate.  That triple location emphasis is where neighborhood-based services really shine

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How easy is it to make an iPhone app? @vickeegan launches City Poems, tells all

 

Poems often tell us more about street life than any tourist guide or history book. An unusual new app – City Poems – for the iPhone/IPod Touch/iPad just released uses satellite location to link streets, buildings, statues, buried remains, taverns and memories in central London to classic poems written about them. Whether you are in New York or Trafalgar Square you can see how far you are from a poem and click to read it on the screen of the phone. Fresh poems will be added regularly as they are uncovered.

Vic Keegan spent months digging out poems from books and online sources and was amazed at the things he learned about a city he thought he knew very well: vivid descriptions of public hangings at Newgate, public burnings in Smithfield (“his guts filled a barrel”), the real reason men stay at the posh Athenaeum Club, the stories behind the sculptures in Trafalgar Square and a verbatim report of a rowdy street football match in Covent Garden by John Gay, author of the Beggar’s Opera in which the players are called “crews” not teams. He came across one seventeenth century poem entirely about a pub crawl across London in search of a decent glass of claret. At a tavern in Holborn they were interrupted by a man in manacles escorted by guards who was being allowed a final drink before resuming his journey to be hanged at Tyburn. This is believed to be the origin of the phrase “one for the road”.

Vic chronicles the development of his new app in his column in The Guardian – an excerpt follows:

“The truly amazing fact is that we have already entered an era in which it is possible for anyone to dream up a service for their mobile phone at low cost, which can be sold to a potential market of billions of people as practically everyone has, or will have a mobile phone. Ours is a tiny example of this. I have no idea how many copies, if any, of our app will be sold but it has convinced me that there are awesome possibilities out there for people prepared to take a risk.”

And he also shares personal milestones:

“For me it ends an interesting period. This month I finally left the Guardian after nearly 47 years. At the end of last week I had my 70th birthday and today my first iPhone app came out. Life is full of surprises.”

I wonder if City Poems will also reveal where Vic will be penning past and future poet masterpieces…

Posted via web from Kathy’s posterous

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Welcome IBM… no, scratch that… Welcome Apple. Great blog post by @inmobi

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Measuring Social Media

We recently completed a globally-focused 10-day social media campaign for one of our clients which resulted in over 1,300 new Twitter followers, overwhelmingly positive Twitter sentiment and also generated over 250 new Facebook fans and traffic to the company’s website and blog.

Here are a few of the basics I used to get up the campaign, manage it, and measure it.

Benchmarks:  Before your first Tweet, make sure to take note of of how many people are already following you on Twitter, Facebook, YouTube, LinkedIn (groups, etc.) so you can compare the before-and-after scenario.

Identifying goals:  While it’s easy to see the hard results – did your numbers go up or down – there’s more to social media metrics than hard numbers.  Sentiment is hard to quantify, but it’s easy to see.  In our campaign, one day we asked people to tell us why they liked what our client was doing.  We received such a great response – comments that were creative, funny, and inspiring.  Of course, you also open yourself up for negative commentary, but in our experience, we have found the community to be collaborative and supportive.  When a snarky comment did appear on another day, the community came to the defense.  A perfect validation of why it’s important to maintain an open dialogue and relationship with the community.

Tone of Voice: For our particular exercise, the voice we used for Tweeting was humorous, approachable and a bit irreverent.  We decided to use this tone as it not only caught the attention of the community but also made people smile, question, and comment.  It was in sync with the client’s brand and messaging.  All elements of the communication – from the press release, to the blog, to the Twitter feed, to the YouTube video, to the Facebook fan page and more reflected upon one another and carried this voice.

Once we had our basics down, then began the work.

We used a variety of free tools to make our job easier, as we provided daily reports on metrics, sentiment, and milestones (by the way, I did try out a couple of paid services, but I found I could gather the same information without paying the subscription fees).  Here are the tools we used:

Tweetdeck:  Tweetdeck’s desktop client was the hub of my Twitter communications.  I set up a few different search columns to make sure I had visibility into all sides of the conversation.  One column was dedicated to the hashtag we used, anothers to particular search terms, and of course others for @ replies and DMs.

Seesmic Web app:  I also used Seemic’s web app as it provided a cleaner and easier way for me to view responses and had a deeper historical view, which was important to me as we were managing this campaign across all time zones (i.e. 24 hours a day).

TwitterCounter:  A great chart that shows how many followers you have today, how many more you just accrued, and how many are predicted to come in a day more more.

Trendrr:  More useful charts and information on the number of mentions on Twitter, blogs, and search engines.

SocialOomph:  When you want to get your message out at 8:00AM in London but you’re based in San Francisco which is 8 hours behind, there’s an alternative to staying awake late or asking your colleagues in London to take on the task for you (assuming you have colleagues in London).  This is where SocialOomph comes in.  You can preschedule a Tweet to go out on a specific date/time.  It’s a great thing to use occassionally, but I don’t advocate you use it often, as the whole point of social media is the conversation, which means you have to have a real-live human on the both ends.

Another analytic tool I did not use during this last campaign but am considering for the future is SocialMention which provides a nice snapshot of all the social media elements you can imagine.

At the end of the campaign, it was gratifying and satisfying to see the upward trend of followers, the collection of great Tweets and comments from the community, and the impact on other social media touchpoints.  We embraced the community to share and ReTweet our news, tips, and were thrilled to see our messages amplified.


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